Amgen -

Home Page

Send This Page To

Recipients' E-mail Address(es)*

This Email is From

Your Name*

Your Email Address*

*Email addresses will only be used for transmission errors and to identify the sender to the recipients.

Please e-mail me a copy of this request.

Terms of Use & Privacy Policy

Amgen Inc. and Amgen Canada Inc. (collectively "Amgen," We" or "Our") are committed to respecting your privacy. Because facts about a person's demographic, health, health interests, and health care are private and sensitive, we know that you may have concerns about sharing information with us. This Privacy Policy is designed to answer your important questions about privacy, whether you are a consumer looking for health information, or a health care provider mining the experience of Amgen to refine your expertise in meeting the needs of your patients. 
If you are a consumer, you'll want to know how we use the information you provide when you register with us as a site user or when you participate in activities on our site, and how we protect this information from unauthorized use or disclosure. 
If you are a health care professional, you'll want to know what steps we take to protect the sensitive data you may choose to share with us, and how we use information you provide about yourself and your professional services. 
We urge all users of our site to read this Privacy Policy to learn more about the policies and practices that we have developed to safeguard personal and health information, and to better understand our relationships with the third parties who may have access to this information. 
I. Information We Collect 
We have access to the following categories of information regarding you and your visit to our Web site. Only some of these categories of information identify you directly, but each category offers some information about your interests and activities that could be used to make inferences about you. The next section of this policy describes how Amgen uses the information we collect.
 
o Information That You Voluntarily Provide 
Site Registration. We have constructed this Web site so that you may visit us and review information about the services we offer without revealing your identity or volunteering any personally identifying information. If you register to use the Web site's features and services, either as a consumer or a health care professional, we will collect "personally identifying information" from you. Personally identifying information is information such as name, address, telephone number, and e-mail address that could be used to contact you. When this information is combined with any information on your health or medical status (pursuant to all applicable laws), we refer to the resulting information as "health-related personal information." 
Interactive Services. If you choose to participate in our interactive services such as questionnaires and surveys, you may disclose health-related information as well as personal facts that could be used to identify you or your family members. Providers who use our benchmarking services and quality of care assessments may choose to disclose facts about their practice and patients that are extremely sensitive, personal data. We do not request or require you to disclose personally identifying information in these forums, but apart from warning you to be prudent in your statements, we do not have the ability to keep you from disclosing private facts. 
Correspondence with Amgen. You may use our site to ask questions or report problems regarding our products to healthcare professionals hired by Amgen to address consumers' and health care professionals' questions regarding use of our products. If you communicate with or request information from Amgen personnel, they will have your e-mail address as well as whatever health-related and/or personal facts you chose to include in your e-mail. If you are reporting a product experience, we may ask you for specific facts, including patient initials, age, and gender, and prescribing physician. Regulations require us to collect patient-identifiable information in order to file reports with the Health Canada regarding the safety of our products.

o Information That Is Routinely Collected By Our Site Technology: 
IP Address. We record the Internet Protocol (IP) address of your computer when you visit our site. Without more, the IP address does not identify you personally, but it is what allows us to maintain communications with you as you move about our site. 
Cookies. We also collect information about your use of our site through cookies and similar technology. A "cookie" is a unique numeric code that we transfer to your computer so that we can keep track of your interests and preferences and recognize you as a return visitor to our site. Cookie technology allows us to collect "clickstream" data, which is not personally identifying information, but which reflects your activities on the site, including your interest in certain health care conditions. A cookie does not collect or keep your name or other personal identifying information, but when you revisit our site the cookie allows us to bring you the content and features likely to be of greatest interest to you based on your previous activities on our site. 
DoubleClick. We use third-party advertising companies to serve ads on other Web sites. These companies may use information (not including your name, address e-mail, address, or telephone number) about your visits to this and other web sites in order to measure advertising effectiveness and to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here. 
II. How We Use Your Information 
Whether you are a consumer or a health care professional, we use the information about your use of the services and activities on our Web sites to monitor user traffic patterns and try to analyze what our users prefer so that we can design better services for you. The personally identifying information and health-related personal information that you provide may be used to create customized offers, information, and services tailored to your interests and preferences. 
Personally Identifying Information. You do not have to register to use most of the information and services available for consumers on our Web sites. If you choose to register, we will use the personally identifying information you give us to send you an e-mail confirming your registration with our site and to respond to questions from you. Upon your request, we may also, from time to time, send you e-mail with special promotions or newsletters with information that we think may be of interest to you. 
Health-Related Information. If you choose to participate in our interactive services, we will collect the information you may choose to disclose and analyze it to discover new facts that could help us better understand how our products are used in coping with the diseases for which they are marketed. 
We may offer interactive services such as health questionnaires and care management tools that ask you to furnish health-related information about you or your family. The information you disclose and provide in interactive services may be linked (pursuant to all applicable laws) with the personally identifying information you may choose to provide elsewhere on our site to provide us with personally identifying information about your health and health care. We may combine your health-related information with that from other site users to create summary data that we will use for our business purposes, including research to improve our products and analyses that may help us better market our products. 
Product Reports. If you contact Amgen regarding your experience in using one of our products, we may use the information you provide in submitting reports to the Federal Food and Drug Administration, and as otherwise required of us by law. We also may use the information to contact the prescribing physician to follow up regarding an unexpected event involving use of our product. 
IP Address. In addition to using the Internet Protocol (IP) address of your computer to maintain communications with you as you move about our site, we also may use your IP address to personalize content provided on the Web site. We retain IP addresses, and we retain them together with personally identifying information. 
Cookies. We use the data we obtain through the use of cookies to customize your site experience by anticipating the information and services that may be of interest to you. We also analyze the information collected with cookie technology to help us improve the functioning of our site by monitoring traffic in popular areas and to modify the services and information we provide to meet customer demand. We will link the clickstream data available to us through the use of cookies to the personally identifiable information and health-related information that you may choose to provide elsewhere on our site. We use the information we collect through the use of cookies for our business purposes, including operation of our site, as well as research and product analyses to help us better market our products. 
Law Enforcement. In certain limited circumstances, Amgen may be called upon to release your personal information in response to a court order, subpoena, search warrant, law, or regulation. We plan to cooperate in responding to such requests, taking appropriate measures to ensure that the requester understands the sensitive nature of the health-related personal information that they may receive. We also reserve the right to cooperate with law enforcement authorities in investigating and prosecuting users who violate our rules or engage in behaviour that is illegal or harmful to other Web sites.

III. Our Relationship to Third Parties 
We may use third parties to provide services and information on our site and we may provide some co-branded services in partnership with others. We also may use third parties to analyze data collected on our site. We will not disclose your personally identifying information or health-related personal information to anyone other than Amgen employees and those third parties with whom we have a business relationship. If we allow a third party contractor to have access to your personally identifying information, we will not authorize them to take it or use it for any purpose that is not consistent with this privacy policy. 
We pledge that we will not sell or disclose any personally identifying information or health-related personal information you provide on our site to an unrelated third party without your express permission, except as explained below: 
o Cookies. We do not allow other sites or third parties to use our cookies for their own purposes or to place their own cookies on your computer when you access services through our site. 
o Vendors and Suppliers. We have relationships with different vendors and suppliers who help us design and maintain our systems and our computer security, respond to e-mail and customer inquiries, analyze our data and create special promotions. We will not authorize our vendors and suppliers to use our customer information for any purpose not related to Amgen's joint business operation. 
o Co-branded Sites. We will partner with other companies to provide you with content or services on a joint or "co-branded" basis. At a co-branded site you will see both the Amgen logo and the logo of the co-branded partner displayed on your screen. To access the services available on a co-branded site you may have to complete a new on-line registration form, and this registration information may be shared with Amgen's co-branded partners. You should read the individual privacy policies of our co-branded partners, as these may differ in some respects from ours. Reading these policies will help you to make an informed decision about whether to provide your information to a given site. Remember, you may always opt-out of sharing your information with a partner site by choosing not to use the service or content provided by the co-branded site. 
Other Important Information About Our Relationship With Third Parties 
o Links to Other Sites. We also feature links to Web sites that we believe you might find useful and informative. Please be aware, however, that we do not endorse or recommend these sites' content or services, and we are not responsible for the privacy practices of these other sites. We encourage you to be aware of and read the privacy policy of each site you visit. Remember, the statements in this privacy policy apply solely to information collected by Amgen. 
o Advertisers. We do not permit advertisers to display their advertisements at our site, and we will not permit third party adservers to use cookies to collect information from users at our site. 
IV. Our Children's Policy 
Amgen's Web site content and services are intended for adult users over the age of 13. The site is not designed to attract child users. If we learn that an under-13 user has volunteered personal or health-related information on our site, or that a provider has volunteered information about a patient who is identified as younger than 13, we will delete such information from our active databases in accordance with our deletion policy, which is described in the section on Your Privacy Choices.

V. Your Privacy Choices 
When you access any interactive tool or service on an Amgen Web site, you will be asked to affirmatively choose ("opt-in") to provide the requested information. You may always choose not to provide the requested information. 
o Receive E-mail. When you register with our site, you will be given the option of requesting to receive e-mail with information we think you might find useful, including promotions, announcements of new services and products, and newsletters on particular health topics. If you decide, at any later time, that you no longer wish to receive these e-mails you may unsubscribe to our e-mail list by sending an e-mail entitled Unsubscribe to privacyoffice@amgen.com or by calling: +1 805 313 5151 (US). 
o Accept Cookies. Your browser software can be set to reject all cookies, but if you reject our cookies, certain of the functions and conveniences of our site may not work properly. Cookies and similar technologies are how we ensure that we can promptly retrieve and deliver the information to you when you use our site. 
o Correct/Update Personal Information. You may correct or update the personal and/or health-related personal information you previously provided to the Web site at any time, by sending an e-mail to privacyoffice@amgen.com or by calling: +1 805 313 5151 (US).
o Remove Personal Information. You may remove previously provided personal and/or health-related personal information at any time by sending an e-mail to privacyoffice@amgen.com or by calling: +1 805 313 5151 (US). 
*Deletion Policy. The information that you provide Amgen is stored in servers that are operated and maintained by Amgen and third parties under contract with Amgen. Web site users should be aware that it is not technologically possible to remove from our servers each and every record of the information you have provided to Amgen. The need to back-up our systems to protect information from inadvertent loss means that a copy of information about you or your health-related interests may exist in a non-erasable form that will be difficult or impossible for us to locate. Nevertheless, we promise that upon receiving your request, Amgen will delete all personal and/or health-related personal information stored in the databases Amgen actively uses for research and daily business activities, or stored in other readily searchable media. In addition, we will use commercially reasonable efforts not to disclose any personal information stored in a non-erasable format after receiving your request for removal, except as required by law. 
Please be aware that Amgen may not comply with a consumer's request to amend or remove information that was provided to Amgen by a health care professional or a consumer regarding an adverse drug event.
o Communicate with Amgen by E-mail. At our Web site, consumers and providers may communicate with our staff to learn more about our products and services. We also offer interactive tools that enable consumers and health care professionals to submit customized e-mail requests for information about diseases and therapies. Please be aware of the limits on the confidentiality of these e-mail communications. We will not disclose personally identifiable information that we receive in e-mail, but all e-mail transmissions are vulnerable to unauthorized interception. In addition, we remind you that e-mail sent or received through an employer's computer or computer system is not confidential and may be the legal property of the employer.
VI. Our Security Measures 
We want your personal information to remain as secure as reasonably possible. Our success at improving our products and services depends upon your willingness to share information about your personal health and health care with our researchers.
o Data Security. We use encryption practices to help insure the integrity and privacy of some of the personal and health related personal information you provide to us. As an added security precaution, all personal and/or health related personal information is kept physically behind firewalls that meet or exceed industry standards to prevent intruders from gaining access. Although we will make reasonable efforts to protect personal and/or health-related personal information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk that an unauthorized third party could intercept an Internet transmission, or that thieves will find a way to thwart our security systems.
VII. Changes in Our Privacy Policy 
We will only use personal information in the manner described in the Privacy Policy in effect when the information was collected from you. However, we reserve the right to change the terms of this Privacy Policy at any time by posting revisions to our site. If at any point, we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by e-mail to the extent that we have your e-mail address. You will be given the choice at that time to "opt-in" for any additional uses or disclosures of your personally identifiable information that you made available to us prior to the change in our policy.

9.2 Terms of Use

PLEASE READ THESE TERMS OF USE CAREFULLY!
These Terms of Use describe the terms and conditions applicable to your use of any and all of Amgen Inc.'s and/or Amgen Canada Inc.'s (collectively "Amgen") Web sites. Before being given access to this Web site, you will be asked to indicate whether you agree to be bound by the terms of these Terms of Use. If you agree to be bound by these Terms of Use, you will be given access to the Web site. If you do not agree to be bound by the terms and conditions of this Agreement, you will not be given access to the Web site. 
Amgen may at any time revise or modify this Agreement or impose new conditions for use of this Web site. Such changes, revisions or modifications shall be effective immediately upon notice to you, which may be given by any means including, without limitation, posting on the Web site or by e-mail. Any use of the Web site by you after such notice shall be deemed to constitute acceptance of such changes, revisions or modifications. Amgen may modify its services at any time. 
THIS WEB SITE DOES NOT PROVIDE MEDICAL OR PROFESSIONAL SERVICES ADVICE. 
The content on this Web site is intended to be a general information resource in regard to the subject matter covered, and is provided solely on an "AS IS" and "AS AVAILABLE" basis. You are encouraged to confirm the information contained herein with other sources, and to review the information carefully with your professional healthcare provider. Amgen is not engaged in rendering medical or similar professional services or advice via this Web site, and the information provided is not intended to replace medical advice offered by a physician. If you desire or need such services or advice, you should consult a professional healthcare provider. You should not construe Amgen's publication of this content as an endorsement by Amgen of the views expressed herein, or any warranty or guarantee of any strategy, recommendation, treatment, action, or application of medication or preparation made by the author of the content. 
Scope of Use 
Amgen invites you to view, use and download a single copy of this Web site for your informational, non-commercial use. Except as otherwise provided on this page, no part of any content or software on this Web site may be copied, downloaded or stored in a retrieval system for any other purpose, nor may it be redistributed for any purpose, without the express written permission of Amgen. You understand that Amgen may discontinue, change, or restrict your use of this Web site for any reason without notice. 
By using this Web site, you represent that you are at least eighteen (18) years old and a resident of Canada. 
No Warranties 
ALL CONTENT ON THIS WEB SITE IS PROVIDED TO YOU ON AN "AS IS" "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. AMGEN MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THIS WEB SITE. YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION BEFORE RELYING ON IT. USE OF THE WEB SITE AND THE CONTENT AVAILABLE ON THE WEB SITE IS AT YOUR SOLE RISK. AMGEN MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU OBTAIN FROM THE WEB SITE IS FREE OF VIRUSES. 
The above exclusions may not apply in jurisdictions that do not allow the exclusion of certain implied warranties. 
Limitation of Liability 
YOUR USE OF THE WEB SITE OR ANY CONTENT ON THE WEB SITE IS AT YOUR OWN RISK. AMGEN SPECIFICALLY DISCLAIMS ANY LIABILITY, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF THE WEB SITE, EVEN IF AMGEN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING BUT NOT LIMITED TO RELIANCE BY ANY PARTY ON ANY CONTENT OBTAINED THROUGH THE USE OF THE WEB SITE, OR THAT ARISES IN CONNECTION WITH MISTAKES OR OMISSIONS IN, OR DELAYS IN TRANSMISSION OF, INFORMATION TO OR FROM THE USER, INTERRUPTIONS IN TELECOMMUNICATIONS CONNECTIONS TO THE WEB SITE OR VIRUSES, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, WAR, TERRORISM, TELECOMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OF, OR UNAUTHORIZED ACCESS TO THE WEB SITE, OR RELATED INFORMATION OR PROGRAMS. 
Indemnification 
If you violate any of these Terms of Use or if you misuse this Web site, you agree to defend, indemnify and hold harmless Amgen, its officers, directors, employees, agents and licensees from any and all liability including costs, expenses and attorneys' fees that arise out of or are related to your violation or misuse. 
User Submissions 
Certain areas of this Web site enable you to submit e-mails, or otherwise provide feedback or information to Amgen. 
You agree that by submitting content: 
 that, if you are a healthcare professional, you will not submit any information that would directly identify a patient or any information for which you do not have all necessary consents or authorizations to disclose; 
 you will only submit content that complies with applicable law, and will not submit content that is abusive, defamatory, obscene, infringing, threatening, repetitive, or otherwise inappropriate, or that contains any viruses or other software that may adversely affect the operation of another's computer; 
 you understand and agree that such content that is submitted to a feedback page, will be deemed non-confidential; and 
 you grant to Amgen the irrevocable right to use, copy, modify, publish, perform, transmit and display such content via any media in accordance with this User Agreement, and waive any moral rights you may have in such content. Subject to all applicable federal laws, Amgen shall be free to use such content, including any ideas, concepts, know-how, or techniques contained in such content, for any reason whatsoever.
Trademarks 
All Amgen trademarks are the exclusive property of Amgen. Unauthorized use of any Amgen trademark, service mark or logo may be a violation of federal and state trademark laws. 
Copyright 
This Web site is protected by Canada's and foreign copyright laws. Except for your informational, personal, non-commercial use as authorized above, you may not modify, reproduce or distribute the design or layout of the Web site, or individual sections of the design or layout of the Web site or Amgen logos without Amgen's written permission. 
Information, News and Press Releases 
The Web site contains information, news and/or press releases about Amgen. While this information was believed to be accurate as of the date it was prepared, Amgen disclaims any duty or obligation to update this information, news or any press releases. Information about companies other than Amgen contained in the news, press releases or otherwise, should not be relied upon as being provided or endorsed by Amgen. 
Security 
This Web site may require you to register or obtain a password prior to permitting access to the Web site or certain services available on this site. You are responsible for maintaining the confidentiality of your registration information and password, and for all uses of your password, whether or not authorized by you. 
Location, Governing Law and Arbitration 
This Web site is operated by Amgen from its offices in California, USA. The law of the State of California shall govern these terms and conditions, without reference to its choice of law rules. Amgen makes no representation that the information in the Web site is appropriate or available for use in other locations, and access to this Web site from territories where the content of this Web site may be illegal is prohibited. Those who choose to access this Web site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. 
Any controversy or claim arising under or related to this User Agreement or Amgen's products and/or services shall be settled by binding arbitration in accordance with the commercial rules of arbitration of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Los Angeles, California, and judgment on the arbitration award may be entered by any court of competent jurisdiction. Either you or Amgen may seek any interim or preliminary relief from a court of competent jurisdiction in Los Angeles County, California, necessary to protect the rights or property of you or Amgen pending the completion of arbitration. 
Violations and Additional Policies 
Amgen reserves the right to seek all remedies available at law and in equity for violations of these Terms of Use, including the right to block access from a particular Internet address to the Web site. 
Use of Information 
Amgen reserves the right, and you authorize Amgen, to the use and assignment of all information regarding your use of this Web site and all information provided by you in any manner consistent with this User Agreement and applicable federal law. 
Securities Laws 
This Web site may include statements concerning Amgen's operations, prospects, strategies, financial condition, future economic performance and demand for Amgen's products or services, as well as its intentions, plans and objectives, that are forward-looking statements. These statements are based upon a number of assumptions and estimates which are subject to significant uncertainties, many of which are beyond our control. When used on the Web site, words like "anticipates," "expects," "believes," "estimates," "seeks," "plans," "intends" and similar expressions are intended to identify forward-looking statements designed to fall within securities law safe harbors for forward looking statements. The Web site and the information contained herein does not constitute an offer or a solicitation of an offer for sale of any securities. None of the information contained herein is intended to be, and shall not be deemed to be, incorporated into any of Amgen's securities-related filings or documents.

I accept the terms and policy above.

Send Email

footer